Empress Hotel - Douglas

Central Promenade, Douglas, Isle of Man, IM2 4RA  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Empress Hotel - Douglas

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Indoor parking

Luggage storage
24-hour

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Reflex massage

Spa lounge

Laundry

Overview

Empress Hotel is set in a leisure area of Douglas next to Onchan Pleasure Park and Camera Obscura. Since 1890 the hotel has been offering accommodation in a 4-story building with French architecture and furnishings.

Offering convenient setting in Douglas just near a ferry port, Empress Hotel overlooks Douglas Bay. Guests will find Douglas city center within a 10-minute walk from the property.

The hotel boasts close proximity to bars, restaurants and brasseries.

Empress Hotel is within a 15-minute drive to Ronaldsway airport.

Rooms

Offering a view over the sea, 102 rooms feature fresh décor, flat-screen TV, a private balcony, a refrigerator, heating and a closet along with en suite bathrooms. They are equipped with a dishwasher, an electric kettle and coffee/tea makers.

Eat & Drink

Guests will enjoy Asian cuisine at the Burgers & Grill restaurant. The Contemporary Piano bar is a great place to taste snacks and burgers and drink refreshments and coffee. Serving both food and drinks, The Gallery Restaurant and The Italian Job are situated around 100 meters from the property.

Services

Business travelers can use a meeting room, a business centre and a catering service available on site.

Relax

On-site leisure options feature barbeque grills, a swimming pool and a golf course.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Year renovated:   2010.  Number of floors:   4.  Number of rooms:   102.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • Indoor parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Luggage storage
  • Elevator
  • Currency exchange
  • Barber shop
  • Beauty salon

Sports & Fitness

  • Fitness center
  • Hiking
  • Golf course

Services

  • 24-hour room service
  • Laundry
  • Dry cleaning
  • Wedding services
  • Shoe shine service
  • Newspaper service

Dining facilities

  • In-room breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children's facilities

  • Paid cribs/ Baby cots (on request)
  • Paid babysitting/ Child services

Leisure facilities

  • Casino
  • Garden area
  • Leisure/ TV room
  • Spa lounge
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view

Room facilities

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay at the price of GBP 7.50 per person per night in a crib. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Empress Hotel - Douglas Douglas location
Show big map »

Hotel Address:

Central Promenade, Douglas, Isle of Man, IM2 4RA

Get directions
City Center
  • Douglas
    300 m
Airports
Restaurants
  • The Gallery Restaurant (cuisine: English)
    90 m
  • The Italian Job (cuisine: Italian)
    140 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of floors:
    4
  • Number of rooms:
    102

Rooms and availability

Empress photos Room
Single Room
Bed type: 1 Single bed or 2 Single beds or Double bed
Size: 20 m²
Check Prices
  • Air conditioning
  • Shower
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SINGLE CLASSIC

Room facilities
    Empress photos Exterior Hotel information
    Penthouse Suite
    Bed type: 1 Single bed
    Size: 36 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Empress photos Room
      Family Single Room
      Bed type: 1 Single bed
      Size: 22 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Empress photos Room
        Deluxe Room
        Bed type: 1 Double bed and 1 Single bed or Double bed or Twin beds
        Size: 20 m²
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information
        Room facilities
          Empress photos Exterior Hotel information
          Deluxe Suite
          Bed type: 1 Single bed
          Size: 30 m²
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information
          Room facilities

            How to reach hotel

            hotel Empress Hotel - Douglas Douglas location
            Show big map »

            Hotel Address:

            Central Promenade, Douglas, Isle of Man, IM2 4RA

            Get directions
            City Center
            • Douglas
              300 m
            Airports
            Restaurants
            • The Gallery Restaurant (cuisine: English)
              90 m
            • The Italian Job (cuisine: Italian)
              140 m
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Year renovated:
              2010
            • Number of floors:
              4
            • Number of rooms:
              102

            Empress Location

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            • Airports
            • Underground stations
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            • Parks
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            • Museums
            • Convention centers
            • Stadiums
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            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

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            What's nearby

            Popular areas

            • City Center - 200 m

            Local attractions

            • Onchan Pleasure Park - 2.0 km
              Onchan
            • Nautical Museum - 14.5 km
              Bridge Street, Castletown
            • Leece Museum - 16.1 km
              The Old Courthouse, Peel
            • Curraghs Wildlife Park - 11.8 km
              Main Road
            • House of Manannan - 15.9 km
              Mill Road, Peel

            Near the hotel

            • Manx Museum - 200 m
              Douglas

              Restaurants nearby

              • The Gallery Restaurant - 90 m

                Address: Harris Promenade
                Phone: + 44 (0) 1624 645500

                71% likes this, based on 53 reviews
                Cuisine: English
                Price Range: CAD 56 - CAD 139

              • Millennium Saagar - 170 m

                Address: 1 Sherwood TErrace, Broadway
                Phone: +44 (0)1624-679 871

                63% likes this, based on 36 reviews

              • Sir Norman's - 180 m

                Address: The Sefton Hotel
                Phone: +44 (0) 1624 645500

                57% likes this, based on 64 reviews
                Cuisine: English, Vegetarian, Healthy

              • The Italian Job - 140 m

                Address: The Villa Marina Arcade
                Phone: 01624 676905

                73% likes this, based on 100 reviews
                Cuisine: Italian

              • Imperial Dragon - 170 m

                Address: Caledonia Hotel, Loch Promenade

                72% likes this, based on 33 reviews
                Cuisine: Chinese

              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  11 am
              • Year renovated:
                2010
              • Number of floors:
                4
              • Number of rooms:
                102

              Empress Reviews

              Guest reviews are submitted by our customers after their stay at Empress

              Average guest rating

              7.8out of 10
              Fabulous
              Based on 431 reviews

              Guest reviews

              • Single
                8.8

                It was clean and comfortable.

                The lights in the corridors were on all night, which makes it harder to sleep as the light leaks into the room.

              • Older travelers
                6.6

                Location and friendly staff

                Downstairs fine bedrooms need updating. Windows need attention as does the shower system. Not the largest of rooms!

              • Single
                7.8

                The friendly staff make this the exceptional place to stay in Douglas

              • Single
                9.6

                The hotel staff were very friendly and helpful. The hotel is in a very good location for the beach and douglas town centre.

                The only complaint i have is the staff are to quick when taking your breakfast plates

              • Older travelers
                8.2

                the staff at the hotel were very polite and helpfull always eager to please would stay here again.

                the coffee was catering brand it was rubbish

              • Older travelers
                8.8

                It was very comfortable with good views of Douglas Bay

                The lift "call to go up" button on the ground floor did not work

              • Group of friends
                8.2

                The location was excellent and the standard of the hotel was exceptional

                Our room and bed was slightly too small. Dont stay in the cheaper smaller hotel rooms if you plan on moving around alot in them.

              • Group of friends
                9.6

                central to where we were meeting friends

                the bar closed at quart to midnight when in brochre it says 1 a.m. there were people in too some of our group arrived a few minutes before us and got served

              • Single
                8.0

                I stay regularly in the iom , and unfortunately the general concept of customer service on the Island is appalling. However the Empress is the one exception the staff treat everyone with great care and it is always a great pleasure to return to the Crown Jewel of Douglas

              • Older travelers
                9.2

                Very comfortable and relaxed. service excellent and staff extremely obliging & polite..

                White paint on toilet seat was chipped in places giving it an unclean appearance even though it wasn'T. Grooves on window frames were dirty (only visible when window opened)

              • Older travelers
                7.0

                Nice location and sea views; lovely pool and jacuzzi.

                Breakfast would have been better if cooked food made to order. Why no local kippers?

              • Older travelers
                8.2

                For our second stay at the empress (in 20 years) we wwere pleased to see that it had maintained its customer service standards

              • Single
                9.2

                An imressive entrance/bar/dining area after you have transited the covered stairs from the Promenade. All the staff were very friendly especially the receptionist. The buffet breakfast was of very good quality

              • Older travelers
                7.4

                Very convenient for all of our needs, such as being near public transport,etc. The view from our room was excellent.

                The decor in our room was not good. Paper was peeling from the walls and the (cheap) furniture was chipped.

              • Couple
                7.8

                Breakfast was to a high standard and the staff were friendly and efficient.

                The gym/pool area is an attractive feature of the hotel but having seen them they do need updating. After getting ready to swim, we decided against it as it didn't look very clean and I received a minor electric shock from the running machine. As this area is unmanned, we were unable to ask for assistance

              How to reach hotel

              hotel Empress Hotel - Douglas Douglas location
              Show big map »

              Hotel Address:

              Central Promenade, Douglas, Isle of Man, IM2 4RA

              Get directions
              City Center
              • Douglas
                300 m
              Airports
              Restaurants
              • The Gallery Restaurant (cuisine: English)
                90 m
              • The Italian Job (cuisine: Italian)
                140 m
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  11 am
              • Year renovated:
                2010
              • Number of floors:
                4
              • Number of rooms:
                102