The Empress Hotel - Douglas

Central Promenade, Douglas, Isle of Man, IM2 4RA  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Empress Hotel - Douglas

Free Wi-Fi

Free Wi-Fi in rooms

Parking

No parking

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Reflex massage

Spa lounge

Laundry

Overview

Empress Hotel boasts convenient positioning at a close distance to Onchan Pleasure Park and Camera Obscura offering 102 rooms with a fantastic view over the sea. Offering accommodation in a 4-story French building, the hotel was remodeled in 2010.

Located in a leisure area with bars, restaurants and brasseries, guests will see why Empress Hotel is admired by many tourists. Guests will find Douglas city center within a 10-minute walk from the property.

Empress Hotel lies within 15 minutes’ drive to Ronaldsway airport.

Rooms

Empress Hotel offers contemporary rooms featuring marble bathrooms with a shower, free toiletries and towels. The property boasts views of Douglas Bay from its rooms. The rooms have fresh decor.

Eat & Drink

Asian meals are served at the restaurant. Guests can have fun at the modern Contemporary Piano bar, offering a variety of refreshments and coffee and snacks and burgers. The venue is set next to a ferry port and just 100 meters from The Gallery Restaurant and The Italian Job with a broad selection of dishes.

Services

An elevator, a beauty salon and a baggage storage along with a meeting room, a business centre and a catering service are also at guests' disposal.

Relax

The on-site treatments feature steam baths, reflex massage and beauty therapy.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Year renovated:   2010.  Number of floors:   4.  Number of rooms:   102.

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Facilities

General

  • Non-smoking property
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Luggage storage
  • Elevator
  • Currency exchange
  • Barber shop

Sports & Fitness

  • Fitness center
  • Hiking

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Wedding services
  • Wake up service
  • Shoe shine service
  • Newspaper service

Dining facilities

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Paid cribs/ Baby cots (on request)
  • Paid babysitting/ Child services

Leisure facilities

  • Casino
  • Garden area
  • Leisure/ TV room
  • Spa lounge
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view

Room facilities

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 2 years
Crib GBP 7.50
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel The Empress Hotel - Douglas Douglas location
Show big map »

Hotel Address:

Central Promenade, Douglas, Isle of Man, IM2 4RA

Get directions
City Center
  • Douglas
    300 m
Airports
Restaurants
  • The Gallery Restaurant (cuisine: English)
    90 m
  • The Italian Job (cuisine: Italian)
    140 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of floors:
    4
  • Number of rooms:
    102

Rooms and availability

The Empress Hotel photos Room
Classic Twin Room
Sea view
  • Room size:

    20 m²

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Chocolate or cookies
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

SINGLE CLASSIC

The Empress Hotel photos Exterior Hotel information
Penthouse Suite
Sea view
  • Room size:

    36 m²

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Outdoor furniture
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Electric kettle
  • Refrigerator
  • Chocolate or cookies
  • Media:Flat-screen TV
  • Wake up service
  • Radio
The Empress Hotel photos Room
Family Room
  • Room size:

    22 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Dining:Electric kettle
  • Chocolate or cookies
  • Media:Flat-screen TV
  • Wake up service
  • Radio
The Empress Hotel photos Room
Deluxe Double Room
Sea view
  • Room size:

    20 m²

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Double bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Dining:Electric kettle
  • Chocolate or cookies
  • Media:Flat-screen TV
  • Wake up service
  • Radio
The Empress Hotel photos Exterior Hotel information
Deluxe Suite
Sea view
  • Room size:

    30 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Sofa bed
  • Dining:Electric kettle
  • Chocolate or cookies
  • Media:Flat-screen TV
  • Wake up service
  • Radio

The Empress Hotel Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
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  • General

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What's nearby

Popular areas

  • City Center200 m

Local attractions

  • Onchan Pleasure Park2.0 km
    Onchan
  • Nautical Museum14.5 km
    Bridge Street, Castletown
  • Leece Museum16.1 km
    The Old Courthouse, Peel
  • Curraghs Wildlife Park11.8 km
    Main Road
  • House of Manannan15.9 km
    Mill Road, Peel

Near the hotel

  • Manx Museum200 m
    Douglas

    Restaurants nearby

    • The Gallery Restaurant90 m

      Address: Harris Promenade
      Phone: + 44 (0) 1624 645500

      71% likes this, based on 53 reviews
      Cuisine: English
      Price Range: CAD 56 - CAD 138

    • Millennium Saagar170 m

      Address: 1 Sherwood TErrace, Broadway
      Phone: +44 (0)1624-679 871

      63% likes this, based on 36 reviews

    • Sir Norman's180 m

      Address: The Sefton Hotel
      Phone: +44 (0) 1624 645500

      57% likes this, based on 64 reviews
      Cuisine: English, Vegetarian, Healthy

    • The Italian Job140 m

      Address: The Villa Marina Arcade
      Phone: 01624 676905

      73% likes this, based on 100 reviews
      Cuisine: Italian

    • Imperial Dragon170 m

      Address: Caledonia Hotel, Loch Promenade

      72% likes this, based on 33 reviews
      Cuisine: Chinese

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2010
    • Number of floors:
      4
    • Number of rooms:
      102

    The Empress Hotel Reviews

    Guest reviews are submitted by our customers after their stay at The Empress Hotel

    Average guest rating

    7.8out of 10
    Fabulous
    Based on 431 reviews

    Guest reviews

    • Single
      8.8

      It was clean and comfortable.

      The lights in the corridors were on all night, which makes it harder to sleep as the light leaks into the room.

    • Older travelers
      6.6

      Location and friendly staff

      Downstairs fine bedrooms need updating. Windows need attention as does the shower system. Not the largest of rooms!

    • Single
      7.8

      The friendly staff make this the exceptional place to stay in Douglas

    • Single
      9.6

      The hotel staff were very friendly and helpful. The hotel is in a very good location for the beach and douglas town centre.

      The only complaint i have is the staff are to quick when taking your breakfast plates

    • Older travelers
      8.2

      the staff at the hotel were very polite and helpfull always eager to please would stay here again.

      the coffee was catering brand it was rubbish

    • Older travelers
      8.8

      It was very comfortable with good views of Douglas Bay

      The lift "call to go up" button on the ground floor did not work

    • Group of friends
      8.2

      The location was excellent and the standard of the hotel was exceptional

      Our room and bed was slightly too small. Dont stay in the cheaper smaller hotel rooms if you plan on moving around alot in them.

    • Group of friends
      9.6

      central to where we were meeting friends

      the bar closed at quart to midnight when in brochre it says 1 a.m. there were people in too some of our group arrived a few minutes before us and got served

    • Single
      8.0

      I stay regularly in the iom , and unfortunately the general concept of customer service on the Island is appalling. However the Empress is the one exception the staff treat everyone with great care and it is always a great pleasure to return to the Crown Jewel of Douglas

    • Older travelers
      9.2

      Very comfortable and relaxed. service excellent and staff extremely obliging & polite..

      White paint on toilet seat was chipped in places giving it an unclean appearance even though it wasn'T. Grooves on window frames were dirty (only visible when window opened)

    • Older travelers
      7.0

      Nice location and sea views; lovely pool and jacuzzi.

      Breakfast would have been better if cooked food made to order. Why no local kippers?

    • Older travelers
      8.2

      For our second stay at the empress (in 20 years) we wwere pleased to see that it had maintained its customer service standards

    • Single
      9.2

      An imressive entrance/bar/dining area after you have transited the covered stairs from the Promenade. All the staff were very friendly especially the receptionist. The buffet breakfast was of very good quality

    • Older travelers
      7.4

      Very convenient for all of our needs, such as being near public transport,etc. The view from our room was excellent.

      The decor in our room was not good. Paper was peeling from the walls and the (cheap) furniture was chipped.

    • Couple
      7.8

      Breakfast was to a high standard and the staff were friendly and efficient.

      The gym/pool area is an attractive feature of the hotel but having seen them they do need updating. After getting ready to swim, we decided against it as it didn't look very clean and I received a minor electric shock from the running machine. As this area is unmanned, we were unable to ask for assistance

    How to reach hotel

    hotel The Empress Hotel - Douglas Douglas location
    Show big map »

    Hotel Address:

    Central Promenade, Douglas, Isle of Man, IM2 4RA

    Get directions
    City Center
    • Douglas
      300 m
    Airports
    Restaurants
    • The Gallery Restaurant (cuisine: English)
      90 m
    • The Italian Job (cuisine: Italian)
      140 m
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2010
    • Number of floors:
      4
    • Number of rooms:
      102